How to choose a Roofing Company

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Dartmouth Expert Roofing

How to Choose a Roofing Company

When your roof needs repair or roof replacement, finding the best roofing company is crucial. Your roof is one of the most important parts of your home, and choosing the wrong contractor can lead to costly repairs, safety hazards, and unnecessary stress. But how do you make sure you’re hiring the right company?

This checklist of questions to ask will help you choose a roofer near Dartmouth, Nova Scotia  and surrounding areas.


10 questions to ask when Choosing a Roofing Company


1) How Much Experience Do You Have?


Experience is one of the most critical factors when deciding how to choose a roofing company in Canada. A well-established business brings a wealth of knowledge, ensuring that your roofing project is completed with precision and durability. An experienced local roofing contractor is more likely to have extensive expertise with various roofing materials, including asphalt shingles, metal roofing, and flat roofs, allowing them to recommend the best solutions based on your home's needs. Additionally, a company familiar with the Nova Scotia climate understands the challenges posed by heavy snowfall, strong winds, and coastal moisture, ensuring they use materials and techniques that enhance the longevity of your roof. Beyond technical skills, to choose the right company make sure they have a track record of efficiently handling roof repairs, replacements, and inspections, minimizing delays and unexpected complications.


2) Are You Licensed and Insured?


Any potential roofing contractor you are considering should have the proper credentials to operate in Dartmouth, NS. Before hiring, ensure they have a roofing license to legally perform work, liability insurance to protect against damages, and workers’ compensation insurance to cover any injuries on-site. If they cannot provide proof, consider them roofers to avoid as they may not be legitimate or reliable.


3) Can You Provide References or Reviews?


When looking to hire a roofer ask them to provide proof of their quality through customer references, online reviews, and testimonials. Speaking with past clients can give insight into their professionalism and reliability. Checking reviews on platforms like Google, Facebook, and the Better Business Bureau (BBB) can help you gauge overall customer satisfaction. Additionally, before-and-after photos of completed projects can showcase their craftsmanship. Be mindful of recurring complaints about missed deadlines, poor communication, or workmanship issues, as these are signs of companies you should avoid.


4) Do You Provide a Written Estimate?


A professional roofing company should always provide a detailed, written estimate before beginning any work. This estimate should include a clear cost breakdown, covering materials, labor, permits, and any additional fees so that you understand exactly what you are paying for. It should also outline the project timeline and define the scope of work, detailing what is included and any exclusions to avoid surprises. Be wary of contractors who only provide verbal estimates, as this can lead to hidden fees, unexpected costs, or disputes once the project is underway.


5) What Warranties Do You Offer?


Roofing warranties are essential for protecting your investment, so always ask about coverage details. A manufacturer’s warranty safeguards against defects in roofing materials, while a workmanship warranty covers installation errors or defects. A quality roof should come with both types of warranties. A right roofing contractor will clearly explain what each warranty includes, its duration, and how to file a claim if necessary.


6) Will You Remove My Old Roof?


Some contractors attempt to cut corners by installing a new roof over the existing one, but this can lead to serious long-term issues. Without removing old materials, hidden water damage, mold, and ventilation issues may arise, causing costly repairs later. A good roofing company will inspect your existing roof, remove outdated materials, and install a structurally sound roofing system that ensures durability and proper ventilation.


7) How Do You Handle Unexpected Issues?


Once work begins, roofers may uncover hidden issues such as rotten decking, water damage, or structural problems. These unforeseen complications can impact the safety and longevity of your roof, making it essential to address them promptly. If roofing contractor doesn't have a process for handling unexpected repairs that can unexpectedly put up the cost. Make sure you ask your potential contractor what their process is and that they provide a revised estimate before proceeding. Transparent communication is key, ensuring you understand any additional costs and necessary repairs.


8) How Do You Ensure Safety During the Project?


Roofing is inherently dangerous work, making safety a top priority for any quality roofing contractor. Before hiring, ask about safety protocols, the protective equipment they use, and how they minimize risks on-site. Ensure they carry liability insurance to protect you from potential accidents. A reputable roofing company will have a comprehensive safety plan in place, following industry standards and local regulations to create a secure work environment.


9) How Will You Protect My Property?


Roofing projects can create a significant mess, so it’s important that the contractor you hire takes proper precautions to protect your landscaping, driveway, and outdoor spaces. Ask how they plan to handle debris removal and cleanup to prevent damage to your home. A professional roofer should use tarps and coverings to shield landscaping and outdoor furniture. Additionally, they should have a thorough post-project cleanup process, including using magnets or sweepers to ensure no stray nails or debris are left behind.


10) What Is Your Payment Structure?


When hiring a local roofing contractor make sure they have a transparent and fair payment structure to protect both the homeowner and contractor. Before hiring, ask about deposit requirements and make sure they don’t demand full payment upfront. Payments should be structured in milestones, aligning with project progress to ensure work is completed as agreed. The final payment should only be made once the job is fully finished to your satisfaction. Be cautious of contractors who insist on full payment before work begins, as this is a common scam tactic that could leave you vulnerable to unfinished or subpar work.


BONUS question to ask a roofing contractor.


Do you offer a Roof Inspection


A roof inspection is a crucial step before committing to a major repair or roof replacement. A thorough inspection can reveal minor issues before they become costly repairs. A Dartmouth roofing company should offer this service to assess the condition of your roof, identify potential weaknesses, and provide expert recommendations. Regular inspections help extend the lifespan of your roof and ensure your home remains protected.


Final Thoughts: Choose the best roofing contractor


Selecting the right contractor ensures your home stays protected and your investment lasts. By following these 10 tips for choosing a roofing company and asking the right questions, you can confidently hire a roofing contractor that provides quality workmanship, honest pricing, and excellent customer service.


Looking for a Trusted Roofing Company in Dartmouth, NS?

At Dartmouth Expert Roofing, we specialize in roof repairs, replacements, and inspections with a commitment to quality and customer satisfaction.

Contact us today for a free estimate.


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